For Government Hospitals & Medical Colleges

Know who's available.
Know how long the wait is.
Get the care you need.

Chikitsaalye gives patients real-time OPD queue status and doctor availability, helps doctors manage their clinical workload, and gives hospital administration visibility into daily patient flow — all in one platform built for public health.

Check OPD Status → How It Works
38+
Government Hospitals
4,200+
Patients Served Daily
12 Districts
Across Maharashtra
34% less
Average Waiting Time
Live OPD status — Right now
Loading live data…
Government
Public health focused
ABDM Compliant
ABHA-linked health records
NHM & PMJAY
Programme-integrated
Hindi + Marathi
Multilingual interface
Works on 2G
Low-bandwidth optimised
The Problem We Solve

Public hospitals are overcrowded.
The information gap makes it worse.

Patients arrive without knowing wait times. Doctors have no real-time workload view. Administrators can't see bottlenecks as they form.

❌ Without Chikitsaalye
⏳ Patients wait 45–90 minutes without knowing if the doctor is even available
🗒 Doctors receive patients without prior context, repeating the same questions
📋 Paperwork is manual, misplaced, or duplicated across departments
🔀 Handoffs between OPD, lab, pharmacy, and ward happen verbally or on paper slips
🏥 Administrators have no visibility into patient flow until it's already a problem
📞 Referrals to other departments get lost or never closed
✅ With Chikitsaalye
📲 Patients see real-time queue position, estimated wait, and doctor room number before arriving
💻 Doctors open consultations with patient context, past visits, and pending tasks already visible
🔁 Structured workflows replace paper slips for referrals, discharge, and lab collection
📊 Administrators see department load, wait trends, and discharge blockers in real time
🔔 Alerts surface only when action is needed — not noise, only signal
📁 Reports, prescriptions, and summaries are accessible digitally by the patient
Built for Every Role

One platform.
Three clear experiences.

Every role gets a tailored interface that surfaces exactly what matters to them — not a one-size-fits-all dashboard.

For Patients
Check waiting time before you travel. See your queue position, collect reports digitally, and get one clear next step at every stage.
Live queue number and estimated wait
Appointment booking and follow-ups
Digital lab report access
Medicine schedule and task reminders
Hospital notices and messages
See patient interface →
For Government Doctors
A clinical action interface — not a metric board. See your queue, the next patient's context, pending tasks, alerts, and discharge queue in one view.
OPD queue with patient context
Consultation notes and prescriptions
Pending labs, tasks, and alerts
Ward rounds and inpatient view
Discharge readiness tracking
See doctor interface →
For Hospital Administration
Real-time operational visibility. See department load, bed occupancy, discharge blockers, referral status, and programme compliance as they happen.
Live OPD load per department
Bed occupancy and discharge blockers
Wait time trends and bottlenecks
Referral and escalation tracking
NHM / PMJAY programme reporting
See admin interface →
Live Simulation

This is what the OPD queue looks like — right now

Patients see this before arriving. Doctors see this during their session. Administrators monitor this all day.

Rajiv Gandhi Govt. Medical College & Hospital
Live queue data
Updated every 60 seconds
Normal load Moderate High load
Check My Queue →
Platform Capabilities

Built for the full care journey,
not just the appointment

Real-Time Token & Queue Status
Patients see their position in queue, the current token being served, and estimated wait before they travel to the hospital.
OPD Schedule & Availability
Up-to-date doctor availability, OPD days, session timings, and room numbers for all departments.
Digital Health Records
ABHA-linked patient records with prescription history, past visits, allergies, and chronic conditions visible at point of care.
Lab Report Tracking
Patients track lab orders from collection to result. Doctors receive notifications when critical values arrive.
Targeted Alerts
Doctors receive alerts for critical lab values, deteriorating ward patients, and urgent pending tasks — not general noise.
Bed & Discharge Management
Ward staff and administrators see bed status, discharge-ready patients, and blockers causing delays in real time.
Referral Workflow
Structured referrals between departments with tracking, closure confirmation, and audit trail — no paper slips lost in transit.
Operational Analytics
Administrators see wait-time trends, registration-to-consult time, department throughput, and bottlenecks forming in real time.
Programme Integration
NHM, RNTCP (TB), PMJAY, and NCD programme tracking integrated into daily OPD workflow — not a separate reporting system.
Operational Impact

Measured improvements in real hospitals

34%
Reduction in average OPD waiting time
62%
Decrease in unnecessary repeat visits for report collection
91%
Referral closure rate (vs 48% manual)
2 days
Reduction in average length of stay due to faster discharge workflow
From the Field

Feedback from hospitals and patients

Before this, I had to travel 14 km to find out the doctor was not available that day. Now I check on my phone before leaving home. This has saved me more than one wasted trip.
KD
Kamla Devi
Patient, Thane Civil Hospital
I can see which patients are waiting, what labs are pending, and who needs discharge sign-off — all in one screen. It has genuinely reduced how much time I spend hunting for information between patients.
PM
Dr. P. Menon
Associate Professor, General Medicine
We used to find out about discharge bottlenecks at the end of the day. Now I can see exactly which beds are blocked and why, and I can act on it before it becomes a problem for the next admission.
MS
Dr. M. Sawant
Medical Superintendent, RGGMCH
Our Mission

A public-health coordination layer for India

Chikitsaalye is not a telemedicine platform and not a private healthcare product. It is a coordination infrastructure designed specifically for government hospitals, district medical colleges, and public-health systems in India.

The system is built to operate under the real constraints of Indian public health — low bandwidth, multilingual patient populations, heavy OPD loads, limited staffing, and complex inter-departmental workflows that paper-based systems cannot support at scale.

Our goal is to reduce the gap between patients who need care and the clinical staff and infrastructure that can provide it — by making status, next steps, and pending actions visible to everyone who needs to act on them.

Get Started

Ready to bring Chikitsaalye
to your hospital?

We work with district hospitals, government medical colleges, and public-health systems. Setup is guided and training is included.

Try Patient View View Admin Dashboard
For hospital partnership inquiries: partner@chikitsaalye.in · For support: 1800-102-0000 (Toll-free)