For Patients

Know your wait.
Track your care.
Skip the confusion.

Chikitsaalye gives you real-time visibility into OPD queues, lab report status, prescriptions, and follow-up tasks — from any phone, before and after your hospital visit.

Open Patient Dashboard See How It Works
34%
Reduction in average OPD wait time
0
Return trips to collect paper lab reports
4,200+
Patients served daily across hospitals
2G
Works on low-bandwidth connections
What Patients Can Do

Everything you need — without making extra trips

Chikitsaalye puts your hospital information in your hands — queue status, reports, prescriptions, tasks, and medical records — so you spend less time at the hospital and more time recovering.

🔢
Live OPD Queue Status
See current token numbers, estimated wait time, and doctor availability before you travel to the hospital.
Current token being served, per department
Estimated wait time in minutes
Doctor availability status
SMS alert when your turn is near
📅
Appointments & Follow-ups
View your scheduled appointments, upcoming follow-up dates, and receive reminders — all in one place.
Upcoming and past appointments
Follow-up reminders from your doctor
Department and doctor details
Directions and floor map link
🧪
Lab Reports & Results
Your lab results are uploaded directly to your profile. Download anytime — no waiting, no return trips.
Status tracking: ordered → processing → ready
SMS notification when results are uploaded
PDF download for sharing with specialists
Full test history with dates
💊
Prescriptions & Medicines
Your current prescriptions, dosage, and schedule are clearly shown. Never guess which medicine to take or when.
Medicine name, dose, timing, and duration
Morning / afternoon / night schedule view
Refill reminders for long-term medicines
Doctor's instructions in plain language
✅
Tasks & Follow-up Actions
Your doctor's instructions — tests to get done, follow-up dates, activities to avoid — appear as a clear checklist.
Pending tasks from your last visit
One-tap to mark as done
Programme enrolment tasks (e.g. TB, NCD)
Reminders for missed tasks
📁
Health Record & Documents
All your hospital visits, records, and uploaded documents — stored securely and accessible anytime.
Full visit history across all departments
Upload and store personal health documents
ABHA-linked health record
Share records with any doctor or hospital
🧾
Bills & Payments
View pending and paid bills. Track PMJAY and hospital welfare scheme entitlements. Download receipts.
Itemised bill view with department breakdown
PMJAY scheme status and remaining coverage
Waiver and concession tracking
PDF receipts for insurance claims
💬
Messages & Hospital Notices
Receive important notices from the hospital — OPD schedule changes, doctor leave, camp announcements.
Direct messages from hospital coordination
OPD cancellation alerts in advance
Health camp and programme notifications
Public health advisories from your district
🆘
Support & Help
Clear help guides in Hindi and local language. Toll-free helpline. Hospital contact directory.
In-app help guides (Hindi, Marathi, English)
Toll-free helpline: 1800-102-0000
Department-wise contact numbers
Grievance submission form
Patient Feedback

What patients are saying

"I used to come to the hospital at 7 in the morning and wait until noon just to see the doctor. Now I check the queue from home and arrive 30 minutes before my turn. It saves my whole day."
SP
Sunita Patil
Patient, General Medicine OPD — Thane Civil Hospital
"My daughter's blood reports used to take 2 days to collect and we had to go back to the hospital. Now I get a message when they're ready and I can see them on my phone the same day."
RM
Ramesh Mahadik
Patient's family member, Paediatrics — RGGMCH
"I am diabetic and on long-term treatment. The medicine schedule and follow-up reminders help me stay on track without depending on my son to remember everything for me."
KD
Kamla Devi
NCD Programme Patient — District Hospital, Nashik
"Before this, I used to lose my prescription papers. Once my treatment had to restart because the pharmacy said the old prescription was too old. Now everything is on my phone and I never lose it."
MK
Mohammed Khalid
TB Programme Patient — Civil Hospital, Pune
For Patients

Your hospital visits,
finally under control.

Open the patient dashboard to see your queue status, reports, prescriptions, and follow-up tasks — all in one place. No download needed.

Open My Dashboard How It Works
Works on any browser · No app download · Available in Hindi, Marathi, and English