Our Mission

A coordination layer for India's public health system.

Chikitsaalye is built to reduce the gap between patients who need care and the clinical staff and infrastructure that can provide it — by making status, next steps, and pending actions visible to everyone who needs to act on them.

About Chikitsaalye

Chikitsaalye is not a telemedicine platform. It is not a private healthcare product. It is a coordination infrastructure built specifically for government hospitals, district medical colleges, and public-health systems in India.

The problem we're solving is not a technology problem — it is a coordination problem. Patients wait hours without knowing their status. Doctors see patients without prior context. Lab results sit unread because no one was notified. Discharge gets delayed because a summary isn't written. Referrals get lost. Programme registers get compiled manually at month-end. None of these problems require sophisticated technology. They require shared visibility and structured handoffs.

Chikitsaalye makes that shared visibility possible — across the patient, the clinical team, and the hospital administration — without replacing existing systems, without requiring high-end devices, and without demanding that patients or staff change their core workflows.

We built the system to operate under the real constraints of Indian public health: low bandwidth, multilingual patient populations, heavy OPD loads, limited staffing, and complex inter-departmental workflows that paper-based systems cannot support at scale.

The Problem Context

India's public hospitals serve millions daily — with information gaps at every step

5.2 Cr
OPD visits per day at government health facilities across India. Most have no digital coordination infrastructure.
Source: NHM Annual Report
45–90 min
Typical OPD waiting time at district hospitals, often without any status visibility for patients.
WHO South-East Asia Region study
100+
Average daily OPD patient load for a single government doctor at a district hospital — without clinical decision support.
State Health Department data
3–5 days
Average delay in programme report compilation at district level — using manual paper registers collected from departments.
NHM Programme Audit
The gap is not infrastructure.
It is coordination.

Most government hospitals have buildings, doctors, labs, and medicines. What they often lack is a system that connects these resources with clear information flows — who is where, what is pending, and what needs to happen next.

Patients arrive not knowing the wait time. Doctors consult without prior records. Lab results return to empty paper trays. Discharge takes hours because no one tracks the clearance chain. Referrals disappear into verbal or slip-based communication.

Chikitsaalye addresses this at the coordination layer — providing shared status, structured handoffs, and visibility for all roles — without requiring the replacement of existing clinical or administrative systems.

Design Principles

What we are built around

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Specificity over vagueness
Every feature solves a named, real operational problem in public hospitals. We don't build features because they are common in healthcare software — we build them because they fix something that is currently broken.
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Complement, don't replace
Chikitsaalye is designed to layer over existing systems — registration counters, paper records, existing HIS platforms — without forcing hospitals to abandon what works or retrain staff from scratch.
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Accessible by design
The patient interface works on basic smartphones on 2G connections. Multilingual support includes Hindi and Marathi. High-contrast layouts and plain language are defaults, not optional add-ons.
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Privacy and data protection
All data is stored within India, encrypted at rest and in transit, and ABDM-compliant. Patient data is never sold or shared with third parties. Clinicians see only their own patient data.
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Action-first interfaces
Dashboards are built to surface what needs attention now — not decorated with metrics that look impressive but don't lead to any action. Every view has a clear next step for its user.
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Built for public health, not private
Our pricing, deployment model, and feature set are calibrated for government hospitals, not private chains. We support NHM programmes, PMJAY workflows, and district-level compliance reporting natively.
Compliance & Integration
🔒 ABDM Aligned
🪪 ABHA-linked
📋 NHM Integrated
🏥 PMJAY Compatible
📡 HL7 FHIR Support
📱 2G Optimised
🌐 Hindi · Marathi · English
Who We Are

Built by people who have worked in and alongside India's public health system

Our team includes engineers, designers, public health professionals, and doctors who have directly experienced the coordination failures that Chikitsaalye is built to fix. We have worked in district hospitals, with NHM programme teams, and with hospital IT teams across Maharashtra.
We are not building for a market segment. We are solving a problem we have seen firsthand — patients who waited all day for a five-minute consultation, doctors who saw a hundred patients without any clinical decision support, and administrators who compiled programme data on paper the night before a district review.
Get in touch with our team
Contact & Partnership

Work with us to bring Chikitsaalye to your hospital or district

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Hospital Partnership
For government hospitals, medical colleges, and district health offices looking to implement Chikitsaalye.
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Toll-Free Helpline
Patient support and general inquiries.
1800-102-0000 (Mon–Sat, 8 AM – 6 PM)
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Technical Support
For hospitals using Chikitsaalye — integration issues, system configuration, and staff support.
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Registered Office
Level 3, C-Wing, Technology Hub,
Thane (W), Maharashtra – 400601
Send us a message
For hospital partnership, demo requests, or programme implementation inquiries.
Get Started

See Chikitsaalye in action

Explore the patient, doctor, and admin dashboards with realistic dummy data — or contact us to request an on-site demonstration at your hospital.

Patient Dashboard Doctor Dashboard Admin Dashboard